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injured-turquoiseI
Voiceflow Partners•2y ago•
1 reply
injured-turquoise

Understanding and Evaluating Responds

Hey, this might be a bit tricky I need some expert help if anyone can lend a hand.

I'll have different companies and people trying to access the same type of information but for different companies. I've managed successfully to create a workflow for 1 but now I need to create the welcome home to be able to evaluate and understand for which company the user needs info on. And also make sure that or the follow up questions are for that company unless asked for a different one.

Should I just make an intent to ask for the company, and then just take it to the company flow individually? But then how do I make sure that it will stay on that feedback loop, or correctly jump to another if asked?
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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