quickest-silver•14mo ago
HELP! - AI doesn't detect information from URLs in the Knowledge Base
Hi everyone, I have uploaded several links from an ecommerce store to a KB, but for some reason, the AI can read only some of the information contained in it.
If for example I ask for a specific piece it tells me ho wmuch it costs, but if I ask for the best sellers, it just tells me to go to a website page that doesn't exist (domain.com/best-sellers), without giving me the name of the products found on the Best sellers page.
Any ideas?? Thank you!
3 Replies
The URLs from uploaded docs are not part of the KB data unless you use the KB Query API
quickest-silverOP•14mo ago
How do I do that?
Have a look at your kb chunks within the KB section of your bot (click to the right of the URL/Doc name in the white space). You will see the text from your page.