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Voiceflow Partners•2y ago•
3 replies
inadequate-blush

User Informations and Airtable Integrations

Please someone help me. For 3 days I have been working on this problem only. Even ChatGPT has started repeating itself now.
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Look at the picture. Before that I collect the user's name, surname, e-mail and phone number.
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My goal is to recognise if the user is already in my Airtable list via record_id. If the user is already in the list, they get a "NoReview" tag and are not added to the list as a new contact.
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If the user is not in the list, they are added as a new contact.
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However, the system receives and processes the user's data in curly brackets. Therefore, it does not match the person in the list and is added as a new contact.
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For example,
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First name: David
Last Name: Beckham
Phone: +1-123-123-1234
Mail: davidbeckham@gmail.com
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This person is on my list. I pretend to be the same person and give this data to the system. But the system processes them like this:
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First name: {David}
Last Name: {Beckham}
Phone: {+1-123-123-1234}
Mail: {davidbeckham@gmail.com}
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I tried to fix the problem with javascript codes, but it doesn't work. Can you help me fix this problem?
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I can provide more details if needed.
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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