graceful-blue•14mo ago
User Informations and Airtable Integrations
Please someone help me. For 3 days I have been working on this problem only. Even ChatGPT has started repeating itself now.
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Look at the picture. Before that I collect the user's name, surname, e-mail and phone number.
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My goal is to recognise if the user is already in my Airtable list via record_id. If the user is already in the list, they get a "NoReview" tag and are not added to the list as a new contact.
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If the user is not in the list, they are added as a new contact.
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However, the system receives and processes the user's data in curly brackets. Therefore, it does not match the person in the list and is added as a new contact.
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For example,
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First name: David
Last Name: Beckham
Phone: +1-123-123-1234
Mail: davidbeckham@gmail.com
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This person is on my list. I pretend to be the same person and give this data to the system. But the system processes them like this:
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First name: {David}
Last Name: {Beckham}
Phone: {+1-123-123-1234}
Mail: {davidbeckham@gmail.com}
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I tried to fix the problem with javascript codes, but it doesn't work. Can you help me fix this problem?
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I can provide more details if needed.

3 Replies
absent-sapphire•14mo ago
Which system is receiving and processing the data with curly brackets? VF or Airtable?
If VF is sending the variable data to Airtable ok in the first instance when they don’t exist in the database then it’s hard to see why it’s not doing it the second time round? Could you share a screen snap of your api block(s) in which you send the payload to VoiceFlow?
this was responed to in the "general-chat" channel
absent-sapphire•14mo ago
Ah ok thanks 👍