SCan you automatically build new folders with the API?
GWatching this
KOOH good question @Sven - tagging for @bamelement!
GI added this question in the general-chat channel, but it might make more sense right here: will we be able to use folders like we do metadata or tags in the KB Search block or API?
H@Sven not yet!
@GimmeeInfo - we've been hearing this alot. We're looking into what can be done. Folders today are purely a visual organization tool but we might be able to give them some functional properties too.
@GimmeeInfo - we've been hearing this alot. We're looking into what can be done. Folders today are purely a visual organization tool but we might be able to give them some functional properties too.
BAlso wondering if you can have the bot only trigger on a certain folder, i.e. tags?
GNot sure if this is a good place for this, but you all are working with KB Folders. Be aware that if you restore from a previous version of your bot, your kb items will no longer be in folders! I have 3 folders with over 100 items spread out in them and they are all empty now. The KB items are there, just in the root of the KB. Annoying to have to move them since they were not all easy to tell by name. Thankfully many were named in a way to categorize them before folders existed, but now it is a bit harder to know. Also, the date on your items may no longer be when you added them to the KB after a restore, if you use that information.