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To connect Voiceflow with WhatsApp you’ll need to integrate your Voiceflow agent with the WhatsApp Business API. In a nutshell, this integration allows your agent to interact directly over WhatsApp—enabling features like buttons, voice messages, and more. Here’s a high-level overview:
• Set Up Your WhatsApp Business Account
– Ensure you have an active WhatsApp Business account with a configured phone number. • Integrate with Voiceflow’s Dialog API
– Your integration should capture the incoming WhatsApp message, format it as a request, and send it via an HTTP POST to your Voiceflow agent’s endpoint (e.g., https://general-runtime.voiceflow.com/state/user/{userId}/interact).
– The request’s payload typically includes the message type (like "text") and the message content. • Check Out the Example Repository
– Voiceflow provides an open-source code repository with step-by-step instructions and a working example for WhatsApp integration. This repository demonstrates how to use the WhatsApp Business API to interact with your Voiceflow agent.
Voiceflow WhatsApp Integration Example • Alternative Option – FlowBridge
– If you prefer a simpler deployment, consider FlowBridge—a community-built tool that streamlines deploying your Voiceflow agent to Meta platforms, including WhatsApp. For more details on payload structure and additional guidance, you can refer to the Voiceflow documentation:
Voiceflow Documentation If you run into issues or need more insight, the Discord community is a great place to share your specific setup and get practical advice. Happy integrating!
– Ensure you have an active WhatsApp Business account with a configured phone number. • Integrate with Voiceflow’s Dialog API
– Your integration should capture the incoming WhatsApp message, format it as a request, and send it via an HTTP POST to your Voiceflow agent’s endpoint (e.g., https://general-runtime.voiceflow.com/state/user/{userId}/interact).
– The request’s payload typically includes the message type (like "text") and the message content. • Check Out the Example Repository
– Voiceflow provides an open-source code repository with step-by-step instructions and a working example for WhatsApp integration. This repository demonstrates how to use the WhatsApp Business API to interact with your Voiceflow agent.
Voiceflow WhatsApp Integration Example • Alternative Option – FlowBridge
– If you prefer a simpler deployment, consider FlowBridge—a community-built tool that streamlines deploying your Voiceflow agent to Meta platforms, including WhatsApp. For more details on payload structure and additional guidance, you can refer to the Voiceflow documentation:
Voiceflow Documentation If you run into issues or need more insight, the Discord community is a great place to share your specific setup and get practical advice. Happy integrating!