LIVE CHAT INTEGRATION

rubber-blue · 2025-06-07T17:11:35.942Z

Hello, what is the ebst way to include live chat integration while keeping the voiceflow widget. I have seen things like chat-dash and Tixae but maybe the pricing is a bit off, since the only thing I want to do is just include this functionality. Maybe building one myself using the API?

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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