flat-fuchsia
flat-fuchsia3mo ago

Facebook Messenger Problems

Hello, im new to voicelfow and i recently intergrated my voiceflow bot into Facebook messenger and i encountered a problem where when the customer/user sends a like emoji or any emoji, it seems to confuse the bot and just replies with a random message from a random block. is there any way i could prevent this or instruct my Agent into detecting when an Emoji is sent and do something about it.
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