Voiceflow API Call help
I’m currently using an agent to make a voice call for lead qualification that is capturing all the information from the call in the { vf_history } variable.
I am then using the setter block to parallel-y prompt the conversation history to return variables like lead name, key insight etc
And then I’m running an API call to update voiceflow’s knowledge base to simulate almost a CRM kind of experience wherein the lead name gets captured along with a bunch of other information.
I’ve realised the API call is failing because the information captured from the conversation history has special characters in it like “ and / etc which is causing the RAW JSON request in the API to get escaped resulting in a bad parameter call and a 400 error.
No amount of prompting I’ve tried has been able to remove these characters or fix the variable values to plaintext.
Is there a better way to extract information from conversation history or to run API calls?
Thanks!
I am then using the setter block to parallel-y prompt the conversation history to return variables like lead name, key insight etc
And then I’m running an API call to update voiceflow’s knowledge base to simulate almost a CRM kind of experience wherein the lead name gets captured along with a bunch of other information.
I’ve realised the API call is failing because the information captured from the conversation history has special characters in it like “ and / etc which is causing the RAW JSON request in the API to get escaped resulting in a bad parameter call and a 400 error.
No amount of prompting I’ve tried has been able to remove these characters or fix the variable values to plaintext.
Is there a better way to extract information from conversation history or to run API calls?
Thanks!
