AI responses often inaccurate - any tips to reduce hallucinations?
Really love Voiceflow - amazing tool with great UX and flexibility. But I keep running into one issue that’s becoming a dealbreaker: hallucinations in AI responses.
When I ask my agent about prices or specific product features (based on a KB crawled from my website), it often gives wrong or made-up answers. I’ve tested the same KB with a few competitor tools, and the responses there were consistently more accurate.
I still prefer Voiceflow overall, but this accuracy issue is hard to ignore. Anyone else dealing with this? Any tips from the community on improving response reliability?
PS: I'm using GPT-4o for most of my AI responses.
When I ask my agent about prices or specific product features (based on a KB crawled from my website), it often gives wrong or made-up answers. I’ve tested the same KB with a few competitor tools, and the responses there were consistently more accurate.
I still prefer Voiceflow overall, but this accuracy issue is hard to ignore. Anyone else dealing with this? Any tips from the community on improving response reliability?
PS: I'm using GPT-4o for most of my AI responses.
