adverse-sapphire•3mo ago
Live Transcribing
Anybody knows how you can do what she was referencing here:
https://youtu.be/yyDGLwHmNeU?feature=shared&t=347
2 Replies
Here’s how the “live-transcribing” workflow she’s talking about is done in Voiceflow today:
1. Develop & test
• While you’re in the Creator “Test Tool” you can hit Save transcript at any moment (or at the end of the session) to write that full conversation to the Transcripts tab.
• If you share a Prototype link or use the hosted Web Chat widget, every conversation is saved automatically – no extra setup needed.
2. In production (your own front-end)
• Conversations run through the Dialog Manager API are not saved by default.
• To capture them in real-time you call the Transcripts API from your code – either after every user turn (for true “live” updates) or once at the end.
PUT
PUT
/v2/transcripts/:versionID/:userID
body ➜ { turns:[ … ], os:"web", browser:"Chrome", device:"desktop" }
3. Viewing & collaborating
• Open the Transcripts tab (left-hand nav, shortcut “2”) to see every saved conversation, filter by date or tags, add notes, export to CSV, etc.
Quick links
Docs overview – https://docs.voiceflow.com
Transcripts API (create & fetch) – https://developer.voiceflow.com/v2.0/reference/put_transcripts
So, to replicate what’s shown in the video: use the Web Chat widget for automatic live saves, or call the Transcripts API from your own UI to stream each turn into Voiceflow.adverse-sapphireOP•3mo ago
Ist the transcript a JSON?