Here’s how the “live-transcribing” workflow she’s talking about is done in Voiceflow today:
Develop & test• While you’re in the Creator “Test Tool” you can hit **Save transcript** at any moment (or at the end of the session) to write that full conversation to the Transcripts tab.• If you share a **Prototype link** or use the hosted **Web Chat widget**, every conversation is saved automatically – no extra setup needed.
In production (your own front-end)• Conversations run through the Dialog Manager API are **not** saved by default.• To capture them in real-time you call the Transcripts API from your code – either **after every user turn** (for true “live” updates) or once at the end. PUT `/v2/transcripts/:versionID/:userID` body ➜ `{ turns:[ … ], os:"web", browser:"Chrome", device:"desktop" }`
Viewing & collaborating• Open the **Transcripts** tab (left-hand nav, shortcut “2”) to see every saved conversation, filter by date or tags, add notes, export to CSV, etc.
So, to replicate what’s shown in the video: use the Web Chat widget for automatic live saves, or call the Transcripts API from your own UI to stream each turn into Voiceflow.