How to Use the Same Database Across Text and Voice Projects?
We’re using Voiceflow as our bot platform, with multiple workflows, a product database, and lots of other nice features.
Now we’d like to explore the Agent functionality and set up a separate project specifically for voice interactions, including using Voice as a telephone agent with additional features — but still accessing the same database.
When I duplicate an existing project, the database doesn’t get copied — only the workflows, intents, etc.
How do you handle it when using the same database for both text and voice projects?
Now we’d like to explore the Agent functionality and set up a separate project specifically for voice interactions, including using Voice as a telephone agent with additional features — but still accessing the same database.
When I duplicate an existing project, the database doesn’t get copied — only the workflows, intents, etc.
How do you handle it when using the same database for both text and voice projects?
