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Unable to Set Custom Event action in Agent Step Card/Carousel Buttons
I created a function for a dynamic Card/Carousel. This works within the when Agent Step but the custom event is returned as open url.
I tried to pass a custom event type to my Agent step Card/Carousel Button.
The problem is the built-in card/carousel only sets "type": "open_url" which generates a button that can only takes users away to an external url. I am unable to pass a custom event within the chat environment.
Is there a work around for this behaviour?
I tried to pass a custom event type to my Agent step Card/Carousel Button.
The problem is the built-in card/carousel only sets "type": "open_url" which generates a button that can only takes users away to an external url. I am unable to pass a custom event within the chat environment.
Is there a work around for this behaviour?
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