David140
David1402mo ago

Bug with 'start new chat' button

On the widget I am seeing the start new chat button like this - anyone else seeing this? How do I log a bug?
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6 Replies
W. Williams (SFT)
did you modify the web chat css manually?
Steve B. | IntelleSync.ai
Is this live? can we see it.
David140
David140OP2mo ago
I added some CSS on the webchat just to make the chat icon bigger and some hover effects - I didn't add any styles to the 'start new chat' button though. Is there a bug with Voiceflow when using CSS at all? And yep it's live https://www.beforemyvisit.com/ Thanks for taking a look!
Steve B. | IntelleSync.ai
Have you targeted the .vfrc-prompt class? because that's the issue. when i removed the width it went back to normal. Also remove the .vfrc-chat--overlay class because it's creating a small grey bock in the top left corner.
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David140
David140OP2mo ago
that was it! thanks for the help 🙂
Steve B. | IntelleSync.ai
@David140 no worries! Leave me a #🏅┃shoutouts if you don’t mind ☺️

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