Accessing VF AI agent template
Hello,
How do I access the new AI agent template and features? Do I just ask for it at the homepage?
How do I access the new AI agent template and features? Do I just ask for it at the homepage?
THow to get the new AI-Agent template & features in Voiceflow
• Log in to the Creator app and stay on the Workspace Home screen.
• Hit “+ New project” → “Browse templates.” This opens the public template library.
• Search for the template name (e.g. AI Agent with Knowledge Base Memory, Complete Support Chatbot, etc.) or filter by Certified to see Voiceflow-made examples.
• Click Clone / Use template – it’s instantly copied into your workspace as a new project you can edit.
↳ Alternative: From the web catalogue (voiceflow.com › Resources › Templates) click Clone template – the link will auto-import it into the Creator once you’re logged in.
The certified AI-Agent templates already include the latest capabilities (Knowledge Base blocks, memory loops, buttons-&-cards responses, etc.). Open the project and you’ll find:
• Pre-built workflow with Understand → Decide → Respond sections.
• Knowledge Base step(s) wired up for Retrieval-Augmented Generation.
• Response settings where you can turn Buttons, Cards & Carousels on/off (Agent Settings → Response → Visual tools).
• Example variables, logic, API calls and sample data you can swap for your own.
If you imported an older template, you can still turn on cards/buttons:
Settings
(top-right) → Response tab → toggle “Allow buttons / cards / carousels.”
That’s it—no need to request anything from the homepage; all templates and new agent features are self-serve inside the Creator. Happy building!
Docs & resources
Templates library → https://www.voiceflow.com/templates
Welcome/quick-start → https://developer.voiceflow.com/v2.0/docs/quick-start-overview
Visual response tools → (see “Agents can now automatically use buttons, cards & carousels”)
- Add the template to your workspace
• Log in to the Creator app and stay on the Workspace Home screen.
• Hit “+ New project” → “Browse templates.” This opens the public template library.
• Search for the template name (e.g. AI Agent with Knowledge Base Memory, Complete Support Chatbot, etc.) or filter by Certified to see Voiceflow-made examples.
• Click Clone / Use template – it’s instantly copied into your workspace as a new project you can edit.
↳ Alternative: From the web catalogue (voiceflow.com › Resources › Templates) click Clone template – the link will auto-import it into the Creator once you’re logged in.
- Explore / customise the new features inside the template
The certified AI-Agent templates already include the latest capabilities (Knowledge Base blocks, memory loops, buttons-&-cards responses, etc.). Open the project and you’ll find:
• Pre-built workflow with Understand → Decide → Respond sections.
• Knowledge Base step(s) wired up for Retrieval-Augmented Generation.
• Response settings where you can turn Buttons, Cards & Carousels on/off (Agent Settings → Response → Visual tools).
• Example variables, logic, API calls and sample data you can swap for your own.
- Enable the “visual” response tools (optional)
If you imported an older template, you can still turn on cards/buttons:
Settings
(top-right) → Response tab → toggle “Allow buttons / cards / carousels.”That’s it—no need to request anything from the homepage; all templates and new agent features are self-serve inside the Creator. Happy building!
Docs & resources
Templates library → https://www.voiceflow.com/templates
Welcome/quick-start → https://developer.voiceflow.com/v2.0/docs/quick-start-overview
Visual response tools → (see “Agents can now automatically use buttons, cards & carousels”)