Knowledgebase API Access to folders?
Hi everyone, when using the knowledgebase API is there a way to select existing folders to upload to? or create new folders ?
2 Replies
At the moment the Knowledge Base APIs don’t expose any concept of “folders”.
• Uploads are always sent directly to the project’s Knowledge Base with
/v3alpha/knowledge-base/docs/upload (or the table upload endpoint).
• Organisation is done with tags, not folders. You can create tags (POST /v3alpha/knowledge-base/tags) and then attach or detach them from a document (POST /v3alpha/knowledge-base/docs/{documentID}/tags/attach|detach).
If you need a folder-like structure you’ll need to model it yourself (e.g. create a tag called “FAQ/Shipping”, “FAQ/Returns”, etc.) and filter on those tags when you query the KB.
Docs reference: https://docs.voiceflow.com (Knowledge Base > Document & Tags API sections)folders are just for organizing KB articles. There is no API to create them. You can add metadata to filter your KB items using the API.