Hi @everyone we've released two new
Hi @everyone we've released two new tools:
SMS messaging with Twilio tools
Enable your agents to send SMS messages with an effortless connection to Twilio.
Hubspot tools
Connect your agents to Hubspot to create contacts, leads, and tickets
Happy connecting 🙂
2 Replies
ambitious-aqua•5mo ago
How will SMS conversations be managed? each number will count as one session for ever?
@Wizard It's managed as a regular session (like any other webchat convo). One point of clarification is that the twilio tool allows your agents to send texts from your webchat (ie. for verification) rather than host the entire convo via SMS