KimLooo
KimLooo•2mo ago

Hi @everyone we've released two new

Hi @everyone we've released two new tools: SMS messaging with Twilio tools Enable your agents to send SMS messages with an effortless connection to Twilio. Hubspot tools Connect your agents to Hubspot to create contacts, leads, and tickets Happy connecting 🙂
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2 Replies
genetic-orange
genetic-orange•2mo ago
How will SMS conversations be managed? each number will count as one session for ever?
KimLooo
KimLoooOP•2mo ago
@Wizard It's managed as a regular session (like any other webchat convo). One point of clarification is that the twilio tool allows your agents to send texts from your webchat (ie. for verification) rather than host the entire convo via SMS

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