Voiceflow Knowledge base unable to scan URL while other Voice AI competitors can

surpassai_net · 2025-07-28T22:47:32.903Z

Voiceflow Knowledgebase is having trouble crawling a URL https://accessmedlab.com while other voice ai companies have no problem crawling the same URL. I am considering switching to a competitor whose voice ai offering is able to scan that url. It appears to be some kind of bug.

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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hurt-tomato · 4mo ago

Voiceflow Knowledge base unable to scan URL while other Voice AI competitors can

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