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Clecornu08C
Voiceflow Partners•8mo ago•
1 reply
Clecornu08

Having some trouble capturing phone numbers

Anyone else had this issue? I feel like the ai doesn’t do a great job at capturing phone numbers, always gets one or two digits wrong, and if I set it as an entity it will keep asking the user to repeat themselves. I have been trying to set up capturing through dtmf but I am not sure how to do this.
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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