TriggerPointXLT
Voiceflow Partners8mo ago
3 replies
TriggerPointXL

Cached agent in voiceflow server

@SupportUSA I had a version of an agent and workflow over a week ago that included asking for an email address and phone number, it never worked out on voice calls as the agent/ai just couldn't get it. so i removed it entirely from the workflow (there is no mention of email) in the wrokflow. But when calling into the agent, it seems to be asking for both the callers email as well as phone number from the old agent flow, i don't know where the agent is getting it from, its causing problems with functionality. any idea what could cause this?
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