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TriggerPointXLT
Voiceflow Partners•8mo ago•
3 replies
TriggerPointXL

Cached agent in voiceflow server

@SupportUSA I had a version of an agent and workflow over a week ago that included asking for an email address and phone number, it never worked out on voice calls as the agent/ai just couldn't get it. so i removed it entirely from the workflow (there is no mention of email) in the wrokflow. But when calling into the agent, it seems to be asking for both the callers email as well as phone number from the old agent flow, i don't know where the agent is getting it from, its causing problems with functionality. any idea what could cause this?
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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