BenjaminB
Voiceflow Partners7mo ago
2 replies
Benjamin

KBsearch not working in the tutorial

Hey guys,
I went with the tutorial "Build an AI support agent"
and during the step "Querying the Knowledge Base"
I'm asked to add the block "KBsearch".

In the preview the block is connecting to the knowledgebase and gives me 3 chunks,
but as soon as I test my setup the agent will always tell me that it can't find the Information I'm looking for.
I added the example prompt that comes after the kbsearch and made sure that {last_utterances} and {chunks} are linked.

But still, no output other than that the agent can't find it.

What am I missing here?

Thanks in advance
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