What Happened to the Content Management System (CMS)?
I've been using ChatGpt and Tico to help with some issues, and both have directed me to the Variables tab located in the Content Management System. Am I going crazy or is this not a feature anymore? I know there's a "Set" step now, but I want to make sure I'm not missing something. It's still in the docs. https://docs.voiceflow.com/docs/cms
4 Replies
You’re not going crazy – the CMS (and the Variables table inside it) are still part of Voiceflow. It can just be a little hidden if you’re already deep in a workflow canvas.
How to open it again
1. Open your project.
2. In the far-left sidebar click the very first icon (folder/stack icon) – this is the Content Management System “home”.
3. You’ll land on the CMS table. Across the top you’ll see tabs for Workflows, Knowledge, Components, Variables, Functions, Intents, Entities, etc.
4. Click Variables to create, rename, or delete project-level variables.
Why you might have missed it
• When you’re on the canvas the sidebar switches to Build-only tools, so the CMS icon scrolls out of view.
• The new Set step you noticed is only for assigning a value to an existing variable during the conversation – you still need the Variables table (in the CMS) to create / manage the variable itself.
Docs reference
Content Management System overview: https://docs.voiceflow.com/docs/cms
Managing Variables: https://docs.voiceflow.com/docs/variables-set
If you still don’t see the CMS icon, double-check that you’re in an Agent project (not a legacy “Voice” or “Chat” project) and that you’re on the latest Creator UI.
Hope that clears it up! 🙌
@Cr4shBarcode i ran into this too. Tico is out of date. look for the icon just above the (i) icon in the bottom left corner. click that to see the CMS. Variables is about halfway down in the left bar.
OMG thank you! I thought I was having a stroke!
i have felt that way many times 😅