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CaioEliasC
Voiceflow Partners•7mo ago•
1 reply
CaioElias

inactivity time in the Agent block

How can I use inactivity time in the Agent block?
I want the Agent to respond, capture the customer’s reply, and decide the best path to follow based on the descriptions of each one. However, I also want to set this inactivity time. How can I combine this with the Agent block?
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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