Problem with de voice agent (elevenlabs)
Could you please help resolve this issue? I urgently need to put my customer service agent into production.
The problem occurs when the ElevenLabs account is synced — the voice doesn’t play, and there’s no sound. If you check the logs, you’ll see that a conversation is generated, but in reality, nothing can be heard. Choosing the right voice is essential, especially in countries where English is not the native language. We need a voice that better matches our dialect.
Best regards,
