agent response
Is it possible to use an Agent block and instruct it not to send the message to the customer?
I want the Agent to generate the answer to the customer’s question, but instead of sending it, the answer should be stored in a variable {answer}. Right after storing the response in the variable, the flow should automatically continue through the exit condition without waiting for the user’s next input.
I want the Agent to generate the answer to the customer’s question, but instead of sending it, the answer should be stored in a variable {answer}. Right after storing the response in the variable, the flow should automatically continue through the exit condition without waiting for the user’s next input.
