JunzheJ
Voiceflow Partners7mo ago
1 reply
Junzhe

Sending WhatsApp messages from AI agents – is it possible?

I’m currently building an AI agent in Voiceflow and I want it to be able to send messages directly to phone numbers on WhatsApp (for example, to confirm bookings or send reminders).

I’m not sure if this is possible natively in Voiceflow or if I need to connect to an external service like Twilio, WhatsApp Business API, or another integration platform (Make.com, n8n, etc.).

Do I need to connect WhatsApp Business API, Twilio, or something like Make/n8n?

Has anyone set this up before who can share how they did it?
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