Large KB solution
Hey everyone,
I’m building a chatbot for a company with a large KB, and I need a reliable way to retrieve data from a large Google Sheet they gave me.
The main task for this sheet is to look up prices based on specific requirements in the table.
So far I’ve considered two options:
1) Built-in Google Sheets tool in the Agent step — sometimes it worked, sometimes it didn’t, and I’m not sure why.
2) API calls — I’ve heard this might be more reliable, but I don’t know how to set it up.
Do you recommend either of these, or perhaps another approach/solution you’ve used successfully?
Thanks a lot!
I’m building a chatbot for a company with a large KB, and I need a reliable way to retrieve data from a large Google Sheet they gave me.
The main task for this sheet is to look up prices based on specific requirements in the table.
So far I’ve considered two options:
1) Built-in Google Sheets tool in the Agent step — sometimes it worked, sometimes it didn’t, and I’m not sure why.
2) API calls — I’ve heard this might be more reliable, but I don’t know how to set it up.
Do you recommend either of these, or perhaps another approach/solution you’ve used successfully?Thanks a lot!
