Heeeeeelp
Objet : Problème avec le déclenchement du No Reply
Hello Voiceflow team,
I’m facing an issue with the No Reply function in my flow.
Here’s what I did step by step:
I set Inactivity time = 2 seconds.
I set Reprompts = 0.
I turned Follow path after reprompts = ON.
I connected the No Reply port directly to the next block.
I tested both in the editor (Run/Test) and on my published bot.
Expected behavior:
After 2 seconds of silence (no button click, no input), the flow should automatically continue to the next block.
Actual behavior:
The assistant stays stuck at the Button step.
I can see the timer counting, but the No Reply port never fires.
I also made sure:
My prompt is shorter than 2 seconds (so the TTS length is not the problem).
I cleared the session, tested in incognito, and started a fresh conversation.
I checked that there are no Commands intercepting the input.
Still, the No Reply does not trigger as expected in test mode.
Could you please check if this is a bug or if there’s something else I should configure differently?
Thanks a lot for your help
Hello Voiceflow team,
I’m facing an issue with the No Reply function in my flow.
Here’s what I did step by step:
I set Inactivity time = 2 seconds.
I set Reprompts = 0.
I turned Follow path after reprompts = ON.
I connected the No Reply port directly to the next block.
I tested both in the editor (Run/Test) and on my published bot.
Expected behavior:
After 2 seconds of silence (no button click, no input), the flow should automatically continue to the next block.
Actual behavior:
The assistant stays stuck at the Button step.
I can see the timer counting, but the No Reply port never fires.
I also made sure:
My prompt is shorter than 2 seconds (so the TTS length is not the problem).
I cleared the session, tested in incognito, and started a fresh conversation.
I checked that there are no Commands intercepting the input.
Still, the No Reply does not trigger as expected in test mode.
Could you please check if this is a bug or if there’s something else I should configure differently?
Thanks a lot for your help
