How to pass client name from Zapier to use in Voiceflow call?
Now that I’ve got the assistant calling correctly via Zapier, I’d like to personalize the experience.
How can I pass the client’s name along with the phone number, so I can reference it during the call?
Specifically:
• I’m triggering the assistant from Google Sheets via Zapier
• The sheet contains a Name column and a Phone column
• I’m already mapping Phone to the To field and that works
What’s the best way to map the Name field into the assistant, and use it inside the call block or text-to-speech response?
How can I pass the client’s name along with the phone number, so I can reference it during the call?
Specifically:
• I’m triggering the assistant from Google Sheets via Zapier
• The sheet contains a Name column and a Phone column
• I’m already mapping Phone to the To field and that works
What’s the best way to map the Name field into the assistant, and use it inside the call block or text-to-speech response?
