Is there any API method change?

Hello, just seeing my voiceflow doesnt directly
Go to else path in if else and intent and much more. So i need to trigger manually the else or something. Is there any change in voiceflow API?

bitzzyOP•9/24/25, 2:40 AM

Basically last time i know it will trigger itself so voiceflow will sending array of text even there is IF BOX in the middle of the flow

bitzzyOP•9/24/25, 2:45 AM

Its happening today

Nehal Azhar•9/24/25, 3:02 AM

Facing the same issue

NNehal Azhar Facing the same issue

bitzzyOP•9/24/25, 3:07 AM

i think it related to latest changelog they release, because it just happening today

Nehal Azhar•9/24/25, 3:09 AM

It's been happening for the last 12 hours all of my builds have stopped, change log only shows the new call forward in agents feature

NNehal Azhar It's been happening for the last 12 hours all of my builds have stopped, change ...

bitzzyOP•9/24/25, 3:20 AM

Yes same to me, i think it's unintended release, because they UI Test Runner works well, its only on API. Hope they fix it ASAP,

NNehal Azhar It's been happening for the last 12 hours all of my builds have stopped, change ...

bitzzyOP•9/24/25, 3:20 AM

Yes same to me, i think it's unintended release, because they UI Test Runner works well, its only on API. Hope they fix it ASAP,

Nehal Azhar•9/24/25, 3:21 AM

Yes half of my builds depend on it and my cleints are freaking out

Cogless•9/24/25, 3:25 AM

Same boat here.

If you only need a specific user to work if you run a Delete State on the userId it pop it back and work @Nehal Azhar @bitzzy

Nehal Azhar•9/24/25, 3:27 AM

@Cogless still isnt working for me

CCogless Same boat here. If you only need a specific user to work if you run a Delete S...

bitzzyOP•9/24/25, 3:27 AM

how to run this?

Bbitzzy how to run this?

Cogless•9/24/25, 3:28 AM

Run this for your voiceflow API key and a userId and then re-engage:

https://docs.voiceflow.com/reference/deletestate-1

New users still won't work, but if you delete the state and then they re-engage, it works

bitzzyOP•9/24/25, 3:31 AM

just doing in an API trial with same userID

interact -> stuck
delete
interact -> stuck

so i think its not work on me

Cogless•9/24/25, 4:01 AM

It has to do with where a condition trace exists in your workflow. If it doesn't work it means the condition causing the problem is early in your flow. Hopefully they get this resolved quickly.

Nehal Azhar•9/24/25, 6:39 PM

@bitzzy @Cogless
Hey I found the soltuion

something that worked for me
in the config set "stopAll": false
delete the state of the user and try again
for me this fixed the issue

NNehal Azhar @bitzzy @Cogless Hey I found the soltuion something that worked for me in the...

bitzzyOP•9/24/25, 11:47 PM

Gonna try this, thanks

NNehal Azhar @bitzzy @Cogless Hey I found the soltuion something that worked for me in the...

bitzzyOP•9/25/25, 12:37 AM

it works well! thank you!

Julien•9/25/25, 6:38 AM

Wow, thanks for the solution!!!
I should have checked this page before !
How can we be sure that the vocieflow team is aware of this?