bitzzy
bitzzy8h ago

Is there any API method change?

Hello, just seeing my voiceflow doesnt directly Go to else path in if else and intent and much more. So i need to trigger manually the else or something. Is there any change in voiceflow API?
12 Replies
bitzzy
bitzzyOP8h ago
Basically last time i know it will trigger itself so voiceflow will sending array of text even there is IF BOX in the middle of the flow Its happening today
Nehal Azhar
Nehal Azhar8h ago
Facing the same issue
bitzzy
bitzzyOP8h ago
i think it related to latest changelog they release, because it just happening today
Nehal Azhar
Nehal Azhar8h ago
It's been happening for the last 12 hours all of my builds have stopped, change log only shows the new call forward in agents feature
bitzzy
bitzzyOP8h ago
Yes same to me, i think it's unintended release, because they UI Test Runner works well, its only on API. Hope they fix it ASAP, Yes same to me, i think it's unintended release, because they UI Test Runner works well, its only on API. Hope they fix it ASAP,
Nehal Azhar
Nehal Azhar8h ago
Yes half of my builds depend on it and my cleints are freaking out
Cogless
Cogless7h ago
Same boat here. If you only need a specific user to work if you run a Delete State on the userId it pop it back and work @Nehal Azhar @bitzzy
Nehal Azhar
Nehal Azhar7h ago
@Cogless still isnt working for me 🙁
bitzzy
bitzzyOP7h ago
how to run this?
Cogless
Cogless7h ago
Run this for your voiceflow API key and a userId and then re-engage: https://docs.voiceflow.com/reference/deletestate-1 New users still won't work, but if you delete the state and then they re-engage, it works
bitzzy
bitzzyOP7h ago
just doing in an API trial with same userID 1. interact -> stuck 2. delete 3. interact -> stuck so i think its not work on me 🙁
Cogless
Cogless7h ago
It has to do with where a condition trace exists in your workflow. If it doesn't work it means the condition causing the problem is early in your flow. Hopefully they get this resolved quickly.

Did you find this page helpful?