Cant publish! Publishing fails: unable to promote environment.

Not able to publish my changes. Keep getting this error "Publishing fails: unable to promote environment."

I just added a new button to buttons list.

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┃help

maxsbondOP•9/25/25, 12:18 PM

maxsbondOP•9/25/25, 12:30 PM

@Chidi @KimLooo

Braden•9/25/25, 4:09 PM

@Chidi - can you take a look?

maxsbondOP•9/26/25, 12:58 PM

folks, we need to publish an update for a client. Please, give us updates on this ASAP

maxsbondOP•9/26/25, 1:01 PM

account: maxb@franchiseframeworks.com
project: chatbot-sprayNet

Need to promote Development changes to Production

Braden•9/26/25, 1:30 PM

Thanks @maxsbond - can you please send me an email? allows me to get your email and forward to support urgently

maxsbondOP•9/26/25, 2:13 PM

@Braden Thanks. Done.

Braden•9/26/25, 2:24 PM

thanks!

maxsbondOP•9/26/25, 9:27 PM

@Braden Just a few minutes ago , I gave it a second chance.
Now, I was able to publish it to production.

Not sure that was the issue, but thanks for quick fix!

Braden•9/28/25, 4:04 PM

No problem

Yeah we took a look, sorry just getting back to emails now!