Agent doesn't hear all the numbers when asking for a phone number on a call
My agent works great when messaging but when on a call the agent only hears some of the numbers when provided by the customer. Any thoughts?
# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool
jacklyn · 8mo ago
jacklynbiggin's Thread
jacklyn · 9mo ago
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hurt-tomato · 9mo ago
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