Whatsapp Connection, How can I?
Hi Guys I'm New Here, How Can I Connect The Chatbot With The Whatsapp, Thankyou
THey and welcome!
Voiceflow doesn’t (yet) ship a native “one-click” WhatsApp channel, but you can connect your agent in a couple of different ways:
• Your Voiceflow Dialog Manager API key (Creator → Settings → API Keys)
• A unique userID (usually the WhatsApp phone number) to keep state per user.
Docs & resources
• Dialog Manager API reference: https://docs.voiceflow.com
• Integrations & community apps page (Converso): https://voiceflow.com/integrations
Hope that clarifies the path forward—shout if you need implementation details!
Voiceflow doesn’t (yet) ship a native “one-click” WhatsApp channel, but you can connect your agent in a couple of different ways:
- Twilio WhatsApp Business API• Create/verify a WhatsApp sender in Twilio.• Point the Twilio webhook URL to an endpoint you host that calls the Voiceflow Dialog Manager /interact API for every incoming message.• Parse the traces that Voiceflow returns and send the right message type back to Twilio (text, image, etc.).
- No-code workflow tools (Zapier, Make, n8n)• Use their WhatsApp modules or a “Webhook → HTTP request” flow.• Trigger: incoming WhatsApp message ➜ Action: HTTP POST to https://general-runtime.voiceflow.com/state/user/{userID}/interact with your VF DM API key.• Then forward the Voiceflow response back to WhatsApp in the next step of the workflow.
- Community apps• “Converso” is a ready-made paid app listed in the Voiceflow Integrations marketplace that can deploy your agent to WhatsApp, SMS and more, plus handle human hand-over.
• Your Voiceflow Dialog Manager API key (Creator → Settings → API Keys)
• A unique userID (usually the WhatsApp phone number) to keep state per user.
Docs & resources
• Dialog Manager API reference: https://docs.voiceflow.com
• Integrations & community apps page (Converso): https://voiceflow.com/integrations
Hope that clarifies the path forward—shout if you need implementation details!
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JHi! I recommend you Convocore (currently Tixae Agents/Voiceglow) and you could use as crm with humand handoff buttom
MI am planning to implement a bot configurated in voiceflow but related to convocore for humandhandoff and kpi dashboard ? How was your experience with them ? I am having a big client and im getting anxious about tixae performance
M@TouchBlue you can use https://flowbridge.app as well which comes with WhatsApp, human handoff, voicenote transcription, image processing and a bunch more 