Twilio integration for voice agent - needed caller ID
Hey guys, I bought a new twilio number but currently at the free twilio trial version. My own number is put as caller ID so I can call the number and test the agent.
whenever someone else tries to call the number is does not work because the error message appears that only known verified caller IDs can call the number.
The problem is that germany don't support verification of caller IDs.
So is this a problem with the trail version or how can I create the scenario that everyone can call the number without any error?
3 Replies
Any suggestions here? So it is not possible to use voiceflow for voice in germany currently?
Ok, I tried to handle it with twilio support. They will try to help now. Case closed.
I believe the issue you are facing is due to the limitations on twilio free trial. I’m almost 90% sure of it.
Once you move from trial to paid then you no longer need verified numbers and any number can call in.
This is solved. Thanks for that hint. It was the solution here 🙂