How do I downgrade to a free plan
I signed up and it automatically added me to the Pro version. I need students to explore the software. One week is not enough for them to explore it. The damn chat bot on the voice flow application is THE MOST USELESS CUSTOMER SERVICE BOT I have seen
2 Replies
Hey there! You can move yourself (and your students) back to Voiceflow’s free Sandbox tier in just a few clicks:
1. Log into the Voiceflow dashboard: https://creator.voiceflow.com
2. In the left sidebar open Teams & Billing ➜ Billing.
3. Scroll to the bottom and click Cancel Subscription.
That immediately ends the 7-day Pro trial and the workspace is downgraded to the free Sandbox plan at the start of the next billing cycle (if you’re still in the trial, you won’t be charged at all).
Sandbox plan basics
• 1 editor seat (you)
• Unlimited view-only collaborators – so you can invite students as viewers for free
• 2 projects, 50 KB sources/agent, 100 AI credits, etc. If every student wants their own account they can each sign up, go to the same Billing screen, hit Cancel Subscription, and stay on the free Sandbox plan indefinitely—no credit card needed. Doc reference: “Managing your Voiceflow plan → Cancelling your subscription” https://docs.voiceflow.com Hope that helps everyone keep building past the one-week trial!
• 1 editor seat (you)
• Unlimited view-only collaborators – so you can invite students as viewers for free
• 2 projects, 50 KB sources/agent, 100 AI credits, etc. If every student wants their own account they can each sign up, go to the same Billing screen, hit Cancel Subscription, and stay on the free Sandbox plan indefinitely—no credit card needed. Doc reference: “Managing your Voiceflow plan → Cancelling your subscription” https://docs.voiceflow.com Hope that helps everyone keep building past the one-week trial!
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THERE IS NO CANCEL SUBSCRIPTION BUTTON!!!!!