input

CaioElias · 2025-10-03T19:45:42.896Z

I have connected Voiceflow with WhatsApp, and because of this, my operation is exposed to user messages at any time. Today, a client first sent "ok" and then, 24 seconds later, sent a question. Since my no-reply timeout is set to 15 seconds, their question was not captured. I’d like to know if it’s possible to always redirect any new incoming input to the component that handles user messages.

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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