Call forwarding
Hello, I am facing an issue with forwarding calls. I set up a Twilio number and connected it to a project. When I call the twilio number, I get connected to voiceflow just fine. The project is simple, see the attached photo. When I tell the agent to connect me to the accounting department, the call is just dropped. The number that it's forwarding to is my own 2nd phonenumber. Any idea what the issue might be? I've tried to change the assigned twilio number to both production and development environment. In another post about call forwarding there was a mention that a phone number that I am forwarding to needs to be verified with Voiceflow? Is that correct? Not sure if it matters but both the Twilio number and the number i am forwarding to are Dutch numbers.
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