Voiceflow•2mo ago

Error: Start session timeout

Hello, everyone!
I am getting this error in my agent.
What is happening with this error?

AndreOP•10/19/25, 5:27 PM

Currently, I am getting the error only on shopify store

W. Williams (SFT)•10/19/25, 5:41 PM

Can you share a URL where the error is showing up?

AndreOP•10/19/25, 5:43 PM

Yeah

AndreOP•10/19/25, 5:46 PM

@W. Williams (SFT)

AndreOP•10/19/25, 5:53 PM

@W. Williams (SFT)
did you check the store?

W. Williams (SFT)•10/19/25, 7:45 PM

you didn't share a url.

W. Williams (SFT)•10/19/25, 7:46 PM

@NiKo @Support @Braden There have been a few posts today about this. Have not been able to confirm, b/c don't have a url from anyone yet.