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ScaBasXS
Voiceflow Partnersโ€ข5mo agoโ€ข
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ScaBasX

Voicebot and Twilio integration

Hey together. I now have several customers who want to use my Voiceflow voicebot. Now I'm wondering how best to set this up in Twilio. How do you do it, or how would you recommend doing it?

1. Do you create one main Twilio account and run all customer numbers through your billing?
2. Do I need to create a sub-account in the main account for each customer, or is it better to create separate Twilio main accounts?
3. As soon as I create other accounts or sub-accounts, I have to resend the customer's commercial register number so that the business can be verified. Is that the right way to do it?
4. What kind of setup do you have with customers? Twilio is the only option, correct?
5. Do you do the billing yourself, or should the customer do the billing themselves, etc.?

Yeah, it's for german region ๐Ÿ™‚
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jacklyn

# Let your agents search the web ๐Ÿ”Ž Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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