How to handle multiple product entries (arrays) in a quote flow?
✅Status: solved❓AI steps❓Webchat
Hi everyone! 
I’m designing a quote generator agent for personalized textile orders (t-shirts, hoodies, tote bags, etc.).
The flow works great for a single product: the agent collects the user’s choices (product type, color, print type, quantity), then sends the data to Make via a webhook. The user receives their quote by email.
Now here’s my challenge:
Most users need multiple product combinations in one order — for example:
200 black t-shirts
150 green hoodies
80 purple caps
Each time, I’d like to store a new “product object” (with all variables like {product}, {color}, {print_type}, {quantity}) in a list or array, until the user says they’re done.
Is there any clean way to do this in Voiceflow (like appending to an array or building a list during the conversation)?
If not possible directly through the Exit or variable structure, what’s the best workaround?
I tried using the “Add to Google Sheet” tool to append a line every time a product is confirmed, but it doesn’t seem to work as expected.
Any advice or examples would be awesome!
Thanks in advance!
Boris
I’m designing a quote generator agent for personalized textile orders (t-shirts, hoodies, tote bags, etc.).
The flow works great for a single product: the agent collects the user’s choices (product type, color, print type, quantity), then sends the data to Make via a webhook. The user receives their quote by email.
Now here’s my challenge:
Most users need multiple product combinations in one order — for example:
200 black t-shirts 150 green hoodies 80 purple capsEach time, I’d like to store a new “product object” (with all variables like {product}, {color}, {print_type}, {quantity}) in a list or array, until the user says they’re done.
Is there any clean way to do this in Voiceflow (like appending to an array or building a list during the conversation)?If not possible directly through the Exit or variable structure, what’s the best workaround?
I tried using the “Add to Google Sheet” tool to append a line every time a product is confirmed, but it doesn’t seem to work as expected.
Any advice or examples would be awesome!
Thanks in advance!
Boris
