How to Stop Agent from outputting to user

Hi, I'm building a counting bot for young kids, and I have a couple of agents that do background tasks. I don't want them to send outputs to the user, just direct the user towards other blocks based on the variables it checks. Is there a way to set Agents to have “No user output”? I've tried putting it in the instructions, but I've had no luck.

PParkerNotPeter Hi, I'm building a counting bot for young kids, and I have a couple of agents th...

Podziemski•11/22/25, 11:55 PM

I’ve set up similar flows in Voiceflow, and you can make agents run silently by adjusting their response behavior and routing logic.
I can help you configure the agent so it only checks variables and pushes the user to the right block without sending any message.
Most of the time it’s about tweaking the assistant instructions + disabling fallback responses.
To guide you properly, which type of agent are you using for these background tasks?
@ParkerNotPeter

ParkerNotPeterOP•11/22/25, 11:59 PM

Just a standard “agent” block. One is supposed to generate an link for a dynamic image block and one is supposed to keep track of a counting variable that increments by 1

PParkerNotPeter Just a standard “agent” block. One is supposed to generate an link for a dynamic...

Podziemski•11/23/25, 6:55 AM

I can help you configure your agent blocks so one generates the dynamic image link and the other increments the counting variable silently.
My approach is to adjust the logic and routing so nothing is sent to the user, only the right blocks trigger.
We’ll ensure smooth variable handling and seamless transitions for your flow.
We can discuss the details privately to tailor it perfectly to your project.
@ParkerNotPeter