I want to get my appointment booking agent to send follow up reminders, how do i do it?
I have a receptionist that handles bookings and send sms and email confirmations. The SMS configuration being through twilio, how do I automate it to send a follow up reminder text when the appointment is 1 day away?
1 Reply
Sure, I can help with that
If your SMS is already running through Twilio, we can set up an automation that checks upcoming appointments and triggers a reminder text 24 hours before the booking. I can build this workflow for you inside Voiceflow and connect it smoothly with your existing system. Let me know when you’re ready and I’ll get started
@🅿