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Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
JoinV
Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
Joinjacklynbiggin's Thread
Hey @everyone! We have another exciting update for you! :partyblahaj:
Voiceflow is now available on Zapier! ⚡
From Zapier, you can now:...

kimlooo's Thread
Hi @everyone two new exciting updates! We just launched:
New analytics API 🔥
We've released an updated Analytics API so you can programmatically:
- Track agent performance over time - Monitor tool and credit usage...
- Track agent performance over time - Monitor tool and credit usage...

kimlooo's Thread
Hi @everyone - sharing a few new exciting product updates!
Transcripts and Evals
Observe and improve your AI agent faster and with more fidelity ⚡
Transcripts: Now have call recordings, robust debug tools, deep filtering and custom evaluations — everything you need to observe and improve your AI agent faster....

Hi @everyone we've released two new
Hi @everyone we've released two new tools:
SMS messaging with Twilio tools
Enable your agents to send SMS messages with an effortless connection to Twilio.
Hubspot tools
Connect your agents to Hubspot to create contacts, leads, and tickets...

Hi @everyone
Hi @everyone
You might've noticed something different in product today ...
We released workflow generation!
...

No sure if we announced this - but we
No sure if we announced this - but we added CUSTOMIZEABLE MEMORY!!
Before the memory variable was limited to 10 turns in the conversation. But for some of y'all that wasnt enough.
So now we let you extend that up to 100 turns!!...

Hi @everyone
Hi @everyone
After tons of community feedback we've enabled the options for you to turn off streaming in the chat widget! Allowing you to load messages at once 🙌...

[NEW] The Agent step: A new way to build...
@everyone MASSIVE RELEASE - the 'Agent Step'. Your new go to step in Voiceflow.
- It can call functions
- It can access the KB
- It can exit down custom paths...

@everyone **DEEPSEEK AND LLAMA NOW ADDED
@everyone DEEPSEEK AND LLAMA NOW ADDED!
Both of these are via Groq -> So they're extra speedy 🏃♂️
A few other recent updates...

Prompt like a Pro: New Prompts CMS, Prom...
Hi @everyone
New: Prompts CMS ✍️
Discover the Prompts CMS and Prompt step—a more streamlined way to manage your AI agent responses, providing greater control over your AI.
...
NEW: Knowledge Base Search Step
HEY @everyone
HUGEHUGE NEW RELEASE ....
🛠️ Introducing: The Knowledge Base Search Step
...
OpenAI o1: How to Use o1 in Voiceflow, W...
Hi @everyone
You've probably been hearing all the GPTo1 buzz 🐝
@denys @Daniel just dropped a killer video summarizing the release + how you can use it in Voiceflow! ...
@everyone We made it easier to
@everyone We made it easier to collaborate!!
1️⃣ You can now add a 2nd editor on a Pro plan for $50 (max 2 editors)
2️⃣ We've lowered the price of the team plan to $125/editor (you can add up to 5 editors)
...

@everyone we've dropped the cost of AI
@everyone we've dropped the cost of AI tokens by 50%!
In the background we're actually working on making AI tokens at-cost (as a part of a big billing update).
It's taking longer than we initially hoped, so in the meanwhile we've slashed the price of tokens in half while we work on this!...

Hi @everyone you might've already
Hi @everyone you might've already noticed it .... we've launched our new brand ⚡
Our goal is to help ambitious teams not only design AI Agents, but build, launch, and scale those same designs into production.
As we've grown Voiceflow’s end-to-end capabilities, we aim to......

UPDATE - You can now access BUILT IN
UPDATE - You can now access BUILT IN MEMORY in Voiceflow!!
You don't have to use
stringify(_memory_)
anymore. Instead you can just use the built in {vf_memory}
variable!
This is available in every project now....Embed Webchat
@everyone YOU CAN NOW EMBED YOUR WEBCHAT IN YOUR PAGE 🔥
After a long wait you can now embed you webchat in your webpage! This dynamically streches to fill whatever container you put it in AND auto-streches the chat bubble 🙂
Big shoutout to @ninabondar for this feature!...
New updates
Friday Updates!
1. Improvements to webchat (now supports multi-line responses)
2. Improvements to KB (should reduce issue where ###QUERY is included with response)
3. BIG upcoming release for a new Intent & Entity view which will make it easier to manage larger NLU models...

Questions
@everyone quick update - were fixing a vulnerability with Markdown (ie. rendering headers, bold, links, iframes etc) on Voiceflow.
The main change here is that some HTML tags (such as Iframes) have been disabled on the canvas.
Standard tags (bold, headers, underline, bullet, video, audio, etc.) are not affected....
Updated token price for GPT 3.5!
Updated token price for GPT 3.5!
Notes
- GPT 3.5 upgraded to 16k model
- Cost decrease to reflected in the 0.75x multiplier...
