like-gold
like-gold2y ago

Share and Embed Chatbot Bug

Hi, I have a Chatbot that works perfectly until I use the "Share/Prototype" or as an Embed chatbot on the website, where it does not behave as it should. The chatbot searches Airtable for products, which works perfectly fine in the editor chatbot, but as soon as I open it in the "Share" link or deploy it on a website, this functionality does not work at all. Can someone help?
2 Replies
Tico | Voiceflow Assistant
It seems like you're experiencing issues with your chatbot's functionality when using the "Share/Prototype" feature or embedding it on a website. The chatbot is supposed to search Airtable for products, which works fine in the editor but not when shared or deployed. Firstly, ensure that your Airtable integration is correctly set up. You should have selected the POST option and added a new set of headers after authorization. You can refer to the Airtable API documentation to ensure you've correctly set up the Create records section. When sharing your prototype, remember that you can view others' interactions with your assistant prototype using transcripts. This can help you debug any errors and improve your assistant's performance. Also, note that you only have one prototype link, so all active instances of the prototype will have a persona attached with it. You can adjust the variable states of the assistant variables for each persona to tailor their experience when interacting with the chatbot. If you're still experiencing issues, it might be beneficial to share your design prototype with the community. They can provide feedback and help debug any issues you might be facing. Sources: - Airtable Integration - Collaborating with Team Members - Sharing a Prototype - Using Personas to Simulate Different User Types in User Testing
like-gold
like-goldOP2y ago
not helpful

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