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Voiceflow Partners•3y ago•

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faint-white

Mitsubishi Install Me - Integration

Hi community, we have a mobile application and admin site, we want engineers to follow steps from the chatbot and when select an option to start chat with operator, we want to provide admin user from the web app to take control of the chat and continue conversation with the engineer. I need a way to it with Voiceflow

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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

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