correct-apricot•2y ago
WhatsApp Cloud API
Hi guys, I have my clients business number connected to the WhatsApp Cloud API because we have the chatbot connected.
Having it the number connected to the cloud api means that we can’t use the number on the application on the phone.
The client would like to send a broadcast message to his customers and I can’t seems to find a way to do that :/.
Does anyone know how I can do that?
1 Reply
To integrate your Voiceflow agent with WhatsApp and utilize advanced functions such as buttons and voice messages, you can leverage the capabilities of the WhatsApp Business API. Our documentation provides insights into running your Voiceflow agent directly with the WhatsApp Business API, enabling features like rendering buttons in WhatsApp and receiving voice messages.
Before you begin, it's essential to have an existing WhatsApp Business Number. The integration allows for interaction with Voiceflow's Dialog API, enhancing your ability to engage with your audience through WhatsApp.
For detailed instructions on setting up your Voiceflow agent with WhatsApp, including the use of advanced functions, refer to our comprehensive guide here.
Key points to consider for a successful integration include:
- The necessity of an existing WhatsApp Business Number.
- The ability to interact with Voiceflow's Dialog API.
- The capability to render buttons and receive voice messages in WhatsApp.
Our documentation is designed to assist you in leveraging these advanced features to enhance your WhatsApp interactions. For further assistance and more detailed instructions, please visit our documentation on advanced WhatsApp integration.