Force to end the dialog after inactivity

I want to force the dialog to end after 5 minutes of inactivity. I tried to do it through Settings-fallback. For some reason, the whole bot is hiccuping and the logic of 5 minutes doesn't work. How can this be realized? Thanks

WWeirdest I want to force the dialog to end after 5 minutes of inactivity. I tried to do i...

Tico | Voiceflow Assistant•3/15/24, 11:18 AM

To force the dialog to end after five minutes of inactivity, you can utilize the "No Reply Response" feature available under any "User Input" type step. Here's how you can set it up:

Add a "No Reply Response" in the User Input step and designate a timeout period.
The system requires a timer function that detects if there is no user response within the specified timeout period (in your case, five minutes).
Once the timeout is detected, the next request to the Dialog Manager API should be null, indicating no user response. The API will then proceed with the logic defined for a no-reply scenario.

This approach allows you to manage inactivity by automatically moving forward in the conversation or ending it when the user does not respond within the set timeframe.

For more detailed guidance on setting up no-reply responses, you can refer to the Voiceflow documentation on this feature: No Reply Response.

Ddistinguished-brown To force the dialog to end after five minutes of inactivity, you can utilize the...

worthy-azure•3/26/24, 12:41 AM

Hello everyone. Could you send me a step-by-step guide on how to do this without code? I'm not able to do that here.