flat-fuchsia•2y ago
URL not valid
Hello my friends
I'm trying to open a Google Maps link in a button action in order to give directions but hasn't been possible, any idea?
Thank you in advance

2 Replies
To open a Google Maps link in a button action for directions, you need to ensure you're using the "Open URL" action supported on Button Steps. This action allows you to add or connect a Go-to URL & link out from your selected Step. Here's a brief overview of how to modify actions and specifically use the "Open URL" action:
- Navigate to the step where you want to add the action and click on it to open the editor.
- Look for the "Open URL" action in the list of available actions.
- Enter the Google Maps link you wish to open in the URL field provided.
- Save your changes and test the button to ensure the link opens as expected.
Remember, the "Open URL" action is specifically designed for Button Steps, allowing users to interact with external links directly from your Voiceflow project. If you're encountering issues with the URL not being valid, double-check the URL format and ensure it's correctly entered without any typos or errors.
You can also try by populating a variable with the URL and then use the variable in the URL field.