genetic-orange•2y ago
Hey I get this error all the time and log me out...
It's happen when I edit components
1 Reply
I'm sorry to hear you're experiencing issues while editing components that result in being logged out. This problem might be related to a few different factors, but without specific details, it's challenging to pinpoint the exact cause. However, here are some general tips that could help:
- Ensure you're using a supported browser. Voiceflow has stopped supporting Internet Explorer, so using browsers like Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge is recommended for the best experience.
- If you're collaborating with teammates, remember that only one person can edit a component at a time to prevent data corruption. Make sure to coordinate with your team to avoid simultaneous edits.
- Regularly save your work and consider clearing your browser's cache if this issue persists, as it might help resolve any session-related problems.
Components in Voiceflow are designed to encapsulate full-fledged flows for reuse across your assistant, and they should not cause logout issues under normal circumstances. If the problem continues, it might be beneficial to review the components' structure or the way they are being edited.
For more detailed guidance on components and best practices, you might find these resources helpful:
- Learn about creating and using components
- Understand component steps and their execution