Google Analytics as a Knowledge base?
Not sure if this is possible, but is anyone connecting to Google Analytics via Voiceflow?
The idea here is to give the ability to pull reports or ask questions about GA activities.
Example question could be:
- What are the users doing after they log-in?
- How many users visited the support page in the last 3 days?...etc.
4 Replies
Connecting to Google Analytics via Voiceflow to pull reports or ask questions about GA activities is not directly covered in the provided information. However, Voiceflow does offer robust analytics and data retrieval capabilities through its own Analytics API and dashboard. These tools allow you to understand how your conversational assistant is being used, offering insights such as:
- The number of conversations started, messages sent, and unique users.
- Performance and effectiveness assessments of your assistant.
- Identification of areas for improvement based on data-driven decisions.
- Retrieval of specific data like top intents, total interactions, and more through customizable queries.
For example, you can retrieve the top three intents within a specified time frame to understand common user queries or actions. This kind of analysis can indirectly help answer questions about user behavior, similar to what you might seek from Google Analytics.
For more detailed guidance on using Voiceflow's analytics capabilities, you might find these resources helpful:
- Querying usage with the Analytics API
- Understanding the analytics dashboard
I want to do the same, but with Google Analytics. :)'
mute-gold•16mo ago
Hey mate, did you succeed with the integration? Bc i really want to implement te same integration.
Nope...after the Tico response no one else responded.