rival-black•2y ago
Go-to-action-block
Hi everyone,
Is there a way to create a go to action or a go to action block without a button, choice or capture step?
In other words, just the go to action block without the listen category?
Thanks and best regards,
Marcel
1 Reply
Yes, you can create a go-to action or a go-to action block without using a button, choice, or capture step directly. In Voiceflow, actions such as "Go to Block," "Go to Intent," "End," "Set variable," "API," and "Code" can be nested within various steps, allowing for navigation and backend logic without the need for explicit user input steps like buttons or choices. Here's how you can incorporate go-to actions in different contexts:
- Capture Step: You can nest actions within a Capture step to direct the flow based on user input or lack thereof.
- Condition Step: Actions can also be nested within conditions, allowing for complex logic paths based on evaluated conditions.
- Custom Actions: For more advanced use cases, Custom Actions allow for external event handling and can direct the conversation flow accordingly.
These methods provide flexibility in designing your conversation flow, enabling you to create seamless transitions and logic without relying solely on user selections from buttons or choices.
For more detailed guidance on adding actions:
- Designing & Adding Actions